privacy policy

Privacy Policy – Matline Branding Co.

Effective Date: 18/02/2025

At Matline Branding Co., we value your privacy and are committed to protecting the personal information you provide when you use our services. This Privacy Policy outlines how we collect, use, and protect your personal data, and how we share it in accordance with applicable laws and regulations.

1. Information We Collect

We may collect the following types of information when you interact with our website, place an order, or sign up for updates:

Personal Information: Name, email address, phone number, and billing/shipping address.

Payment Information: Credit card and billing information, which is processed through secure payment systems.

Website Activity: Information on how you interact with our website, including pages viewed, products browsed, and other behavioral data.

Communication Information: Any communication or messages exchanged with us through email, SMS, or our contact forms.

2. How We Use Your Information

We use the information we collect in the following ways:

To process and fulfill your orders.

To communicate with you about your orders, updates, and promotions.

To personalize and improve your shopping experience on our website.

To send marketing communications, including promotional offers, new product announcements, and updates on special discounts.

To monitor and analyze website activity to enhance our site and marketing efforts.

To comply with legal obligations and resolve disputes.

not share, sell, or distribute SMS opt-in data to third parties.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers that assist us with the operation of our business, such as:

Payment Processors: To handle and secure payment transactions.

Shipping Providers: To deliver your orders.

Marketing Platforms: Such as Klaviyo, which helps us send you marketing emails and track interactions.

Analytics Providers: To track site usage and behavior through tools like Google Analytics.

Important:
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. We use industry-standard encryption technology (SSL) to secure your sensitive data when it is transmitted to us. However, no data transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and offer personalized ads and content. You can manage your cookie preferences through your browser settings.

If you opt-in to location-based services, we may collect location data to:

- Personalize product recommendations based on your region
- Show relevant promotions or local events
- Improve shipping estimates and service availability

We do not store precise GPS data unless explicitly provided by you.

6. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.

Correction: Update any incorrect or outdated information.

Deletion: Request that we delete your personal data, subject to certain legal restrictions.

Opt-out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in any email we send or by contacting us directly.

You have the right to:
✔ Request a copy of your stored data
✔ Request corrections to inaccurate data
✔ Request data deletion (excluding legal obligations like transaction history)
✔ Opt-out of SMS marketing by replying STOP
✔ Unsubscribe from emails via the “unsubscribe” link in our em

If you wish to exercise any of these rights, please contact us at [email address].

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites.

8. Children’s Privacy

Matline Branding Co. does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: admin@matlineau.com