Terms of Service – Matline Branding Co.

Effective Date: 18/02/2025

Welcome to Matline Branding Co. These Terms of Service govern your access to and use of our website, products, and services. By using our site and placing an order, you agree to these terms. Please read them carefully.

1. General Terms

• You must be at least 18 years old to use our services or have parental consent.
• By placing an order, you confirm that all details provided are accurate and complete.
• We reserve the right to refuse service to anyone for any reason at any time.

2. Orders & Customization

• All orders placed through our website are subject to availability.
• Custom mats are made to order based on customer specifications. Once a design is approved and production has begun, changes or cancellations are not permitted.
• It is the customer’s responsibility to review and approve all design mockups before production.

3. Pricing & Payments

• Prices for our products are subject to change without notice.
• All payments must be made at the time of purchase. We accept major credit cards, PayPal, and other payment options displayed at checkout.
• Any additional taxes, customs fees, or duties are the responsibility of the buyer.

4. Shipping & Delivery

• We offer worldwide shipping with estimated delivery times provided at checkout.
• Shipping times may vary due to carrier delays or customs processing.
• Matline Branding Co. is not responsible for lost or stolen packages once they have been marked as delivered.

5. Returns & Refunds

• Due to the custom nature of our mats, all sales are final once production has started.
• If you receive a defective or incorrect item, you must contact us within 7 days of delivery to arrange a resolution.
• Refunds or replacements are issued at our discretion upon review of the claim.

6. Intellectual Property

• All content, including designs, logos, and images, on our website is the property of Matline Branding Co.
• Customers retain the rights to their own custom designs but grant Matline Branding Co. a non-exclusive license to use those designs for promotional purposes.

7. Limitation of Liability

• Matline Branding Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Our liability is limited to the total amount paid for the order in question.

8. Privacy Policy

• By using our services, you agree to the terms outlined in our Privacy Policy.
• We do not sell or share your personal information with third parties, except as necessary to fulfill your order.

9. Changes to Terms of Service

• Matline Branding Co. reserves the right to update or modify these terms at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

For any questions regarding these Terms of Service, please contact us at admin@matlineau.com.

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.